Terms of service

1. Introduction

Welcome to WeLaunch (“Company,” “WeLaunch,” “we,” “our,” or “us”).

These Terms & Conditions (“Terms”) govern your access to and use of our website, services, software, AI systems, consulting engagements, growth infrastructure, automation systems, and related offerings (collectively, the “Services”).

By accessing our website or engaging with our Services, you agree to be legally bound by these Terms. If you do not agree, you must discontinue use immediately.

2. Eligibility

You must:

• Be at least 18 years old

• Have authority to represent a business or organization where applicable

• Use the Services only in compliance with applicable laws and regulations

WeLaunch reserves the right to refuse service to anyone at its sole discretion.

3. Scope of Services

WeLaunch provides services including, but not limited to:

• AI automation systems

• Revenue operations infrastructure

• Outbound sales systems

• Voice AI deployment

• Marketing and GTM consulting

• AI-native product development

• Venture co-building partnerships

• Workflow automation

• Personal brand infrastructure

• Growth systems and integrations

Specific deliverables, timelines, pricing, ownership structures, or partnership terms may be governed separately through:

• Master Service Agreements (MSAs)

• Statements of Work (SOWs)

• Partnership Agreements

• Equity Agreements

• Service Orders

In the event of conflict, those signed agreements take precedence over these Terms.

4. No Guaranteed Results

While WeLaunch aims to deliver measurable growth and operational improvements, we do not guarantee:

• Revenue outcomes

• Lead volume

• Conversion rates

• Fundraising success

• Business growth

• AI model accuracy

• Platform uptime

• Specific operational efficiencies

Performance depends on multiple factors outside our control, including market conditions, customer behavior, execution speed, and third-party platforms.

5. Intellectual Property

Unless otherwise agreed in writing:

• WeLaunch retains ownership of proprietary frameworks, systems, internal tooling, AI infrastructure, prompts, workflows, automation architecture, methodologies, and templates.

• Clients retain ownership of their pre-existing intellectual property, trademarks, customer data, and proprietary business materials.

Any custom-built deliverables may include licensed or proprietary components owned by WeLaunch or third-party providers.

You may not:

• Reverse engineer our systems

• Resell our frameworks

• Copy our methodologies

• Reproduce proprietary automations

• Use our materials for competitive purposes without written authorization

6. AI Systems Disclaimer

Our Services may involve artificial intelligence systems, machine learning outputs, automations, and predictive tools.

You acknowledge that:

• AI-generated outputs may contain inaccuracies

• Human review may still be necessary

• AI systems may evolve over time

• Results are probabilistic and not guaranteed

• WeLaunch is not liable for decisions made solely based on AI outputs

Clients are responsible for reviewing and validating all outputs before implementation.

7. Payment Terms

Unless otherwise agreed in writing:

• All invoices are due upon receipt

• Setup fees are non-refundable

• Monthly retainers auto-renew until terminated

• Late payments may incur service suspension

• WeLaunch may charge interest on overdue balances

• Clients are responsible for applicable taxes and processing fees

Failure to pay may result in suspension or termination of Services.

8. Confidentiality

Both parties agree to maintain confidentiality regarding:

• Business operations

• Client information

• Proprietary systems

• Trade secrets

• Financial information

• Internal documentation

• Strategic plans

Confidential information shall not be disclosed to third parties without written consent unless required by law.

9. Data & Third-Party Platforms

Clients may grant WeLaunch access to third-party systems including:

• CRMs

• Ad accounts

• Email infrastructure

• Dialers

• APIs

• Cloud services

• Analytics tools

• Social platforms

Clients are responsible for ensuring they have lawful authority to provide such access.

WeLaunch is not responsible for:

• Third-party outages

• API changes

• Platform bans

• External software failures

• Changes in third-party pricing or policies

10. Acceptable Use

You agree not to use our Services to:

• Violate laws or regulations

• Send spam or deceptive communications

• Infringe intellectual property rights

• Distribute malware or malicious code

• Conduct fraudulent activity

• Abuse automation systems

• Engage in unethical AI practices

WeLaunch reserves the right to terminate access immediately for violations.

11. Limitation of Liability

To the maximum extent permitted by law:

WeLaunch shall not be liable for:

• Indirect damages

• Lost profits

• Data loss

• Business interruption

• Reputation damage

• Missed opportunities

• AI-generated inaccuracies

• Third-party platform actions

Our total liability shall not exceed the total fees paid to WeLaunch during the preceding three (3) months.

12. Indemnification

You agree to indemnify and hold harmless WeLaunch, its employees, contractors, partners, and affiliates from any claims, liabilities, damages, losses, or legal expenses arising from:

• Your misuse of the Services

• Your business operations

• Your violation of these Terms

• Your violation of laws or third-party rights

13. Termination

Either party may terminate services according to the applicable agreement terms.

WeLaunch may suspend or terminate access immediately if:

• Payments are overdue

• Fraudulent activity is suspected

• Terms are violated

• Client conduct becomes abusive or unlawful

Upon termination:

• Outstanding balances remain payable

• Certain licenses and access rights may immediately end

• Confidentiality obligations survive termination

14. Governing Law

These Terms shall be governed by and construed under the laws of the State of New York, United States, without regard to conflict-of-law principles.

Any disputes shall be resolved exclusively in courts located in New York County, New York.

15. Changes to Terms

WeLaunch may update these Terms at any time.

Updated versions become effective immediately upon posting on the website. Continued use of the Services constitutes acceptance of revised Terms.

16. Contact Information

For legal or compliance inquiries:

WeLaunch
530 5th Avenue
New York, NY 10036
Email: support@welaunch.ai