/
CASE STUDIES
/
2024
/
Harley Davidson
Harley-Davidson: Enterprise Sales & Dealer Network Growth


/
CLIENT
Harley Davidson
/
TIMELINE
6 months
/
SERVICES
Enterprise Demand Generation
Dealer & Partner Network Activation
Experience Funnel Build
/
OVERVIEW
Rebuilding the Revenue Engine for a Legacy Brand
Harley-Davidson is one of the most recognized brands in the world. But recognition alone does not fill a dealer pipeline or grow a partner network. The organization needed a modern demand generation infrastructure, one that could attract a younger generation of enterprise buyers and dealer partners without eroding the brand equity built over a century. The challenge was architectural: how do you modernize acquisition without making a legacy brand feel like it is chasing relevance?
/
CHALLENGES
Legacy brands don't have a trust problem. They have a pipeline problem.
Harley-Davidson's brand strength was also its constraint. Dealer partners and enterprise buyers expected a certain level of experience, one that existing digital touchpoints were not delivering. Test ride lead costs were high. Partner-driven revenues were inconsistent. The acquisition funnel for new dealer relationships was slow, manual, and dependent on existing relationships rather than a repeatable system.
How do you build a scalable acquisition engine for enterprise and dealer relationships without diluting a brand that means everything to its core audience?
/
SOLUTIONS
We made the brand feel inevitable to a new generation of buyers, without touching what made it iconic.
Every funnel, every piece of content, every activation had to feel like it belonged to the brand, not bolted on. The constraint became the creative brief.
Refreshed Harley's tone to match modern urban sensibilities while preserving rugged authenticity, anchored to "Ride Free, Live Real"
Built geo-targeted test ride booking journeys with localized landing pages, SMS reminders, and direct dealership integration, reducing friction from interest to appointment
Partnered with lifestyle influencers and real Harley riders to document authentic journeys, building aspirational but credible content across social and paid channels
Optimized the online merchandise and lifestyle store with A/B tested product pages, abandoned cart recovery, and mobile UX improvements
Re-energized the Harley Owners Group (H.O.G.) community through curated newsletters, ride invites, and cross-promotions, building peer referral loops
Launched a video-led New Rider Onboarding Series with personalized follow-up sequences, reducing drop-off from first-time owners before they became loyalists
/
RESULTS
The pipeline rebuilt itself. The numbers confirmed it.
The structured acquisition system replaced relationship dependency with repeatable process. Enterprise lead costs dropped as qualified interest replaced generic traffic. Partner revenues grew as the dealer network had better tools to convert. Buyers arriving through the new system were better qualified and more committed than those from legacy channels, showing up in a deal size that tripled.
53%
Enterprise lead cost
74%
Partner revenue growth
3X
Average deal size
Working with WeLaunch brought clarity and speed to our operations. Aviral and his team cut through the noise, fixed our positioning, and built systems that streamline workflows, reduce manual work, and scale with growth. I strongly recommend them to SaaS and EdTech companies focused on execution.

Paul Barakat Daib
Augmental Education
/
CASE STUDIES


